Building Blocks of Trust Case Study

Building a Lasting Collaboration Through Deepened Community Engagement

The story of trust-building between the Walnut Valley Water District (WVWD) and the Chinese American Association of Walnut (CAAW) is one of collaboration and shared purpose. It begins in Southern California, where WVWD provides drinking water to nearly 100,000 residents across the City of Diamond Bar and parts of Walnut, Industry, Pomona, Rowland Heights and West Covina. Throughout these communities, a significant portion of the population identifies as Asian, including many of Chinese descendants. Recognizing the importance of connecting with these community members, WVWD sought to partner with CAAW, a community organization representing Chinese-American residents.