Water utility partnerships with community groups, NGOs, and other agencies are key opportunities for enhancing affordability programs and participation success. Working with partners can help utilities reach customers most in need by drawing on established relationships between residents and trusted organizations. Organizations already helping residents with home repair and improvements are particularly well-positioned to make conservation and direct install programs accessible to lower-income customers.

Review the resources below to learn from communities engaged in powerful partnerships that have helped to build resilient water systems. For more on partnerships between utilities and other organizations, see our Guide to Utility Partnerships.